We purchased Arlington House from Meadway in January 2016. Our experience with Meadway was pleasant from the moment we were first introduced to Simon to view the house until we closed the transaction. Simon showed us the house for the first time and he was very proud of Meadway’s achievement in building such a quality house. He was also very keen to share with us the specific details about the quality of the finishing.
After we made the offer on Arlington House we appointed a surveyor to carry out a full study on the house structure and finishes. The report was positive except for minor issues with the finishing which we passed to Meadway for action. We were impressed by Meadway’s quick action to close all the issues raised in the report before closing the purchase.
When we purchased the house, Simon mentioned to us that because this is a new house, then it is expected that in few month time surface cracks in the plaster and paint would appear as the house settled, and also some of the wood work and that Meadway is committed to fix such cracks and any other issues with the house. Meadway honored their commitment and they returned after 12 months and spent 10 days fixing all of the minor snagging issues with no cost to us. Meadway also arranged a gardener who now visits every week.
Over all we very much enjoyed working with Simon over the last 12 months, he always focuses effort and prioritizes work to deliver value and always exceeded our expectations of contribution and performance.
Mrs Azza and Mr Mohamed Farid
33a Leigh Hill Road